Wednesday, August 19, 2026
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1st robot mall customer attendant “SAM” debuts offline and online for SM customers

The first Artificial Intelligence (AI) concierge named “SAM” has debuted at the SM Megamall, servicing mall customers both at the mall site and online via Facebook messenger. The English-speaking robot mall customer service attendant which was first announced by SM Supermalls in October 2018 was finally presented and put into action on March 28 at […]

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