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Tag: contact center

Contact centers see speedier adoption of AI solutions in customer service amid pandemic

The Good News Pilipinas Team -
Top experts see the pandemic accelerating the adoption of artificial intelligence solutions in customer service as consumer behaviors change in response to the global crisis.
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ICCCE

PHL BPO’s host 150 Fortune 500 investors

The Good News Pilipinas Team -
The Philippine contact center industry is hosting 150 Fortune 500 investors who are in the country for the 11th International Contact Center Conference
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