The first Artificial Intelligence (AI) concierge named “SAM” has debuted at the SM Megamall, servicing mall customers both at the mall site and online via Facebook messenger. The English-speaking robot mall customer service attendant which was first announced by SM Supermalls in October 2018 was finally presented and put into action on March 28 at … Continue reading 1st robot mall customer attendant “SAM” debuts offline and online for SM customers